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The Status Quo Catharsizes

March 5, 2009

She’s been called “McNut” by TMZ. com and “loco 4 pollo” by PerezHilton. com.

Ha ha ha ha, everyone is laughing at the woman who called 9-1-1 because McDonald’s refused, REFUSED to give her her money back after not having what she ordered, what they took her money for. She had not eaten anything, she had not walked out the store with an order, she did not receive the food that she ordered, –the McNuggets, yet McDonald’s refused to give her her money back. Perhaps $3.49 is not very much for some folks, but for others it means a lot. Of course, she should not have called 9-1-1, that is silly, and is not utilizing the system for its established purpose. But what should she have done? Other than cover up her abuse by complying with the McDonald ‘s employee’s demand (to order something else that she did not want) or walking out of the store without her money. Would an attorney have taken her case? If she wrote a letter, would McDonald’s had taken her seriously or would they have dismissed her scrawling handwriting rich with vernacular McDonald’s executives scoff at? Sure, McDonald’s is now apologetically giving her a refund and a coupon for free McNugget’s in the future, but we all know it is only because of the publicity. Why didn’t McDonald’s give the woman her refund at the time she requested a refund? I will tell you why, because Goodman is a black woman, not just a black woman, but also a poorer black woman who eats at McDonald’s. If not poor, obviously not of the mode that is considered respect worthy according to the prevailing narrative of white supremacy.

“The manager just took my money and won’t give me my money back, trying to make me get something off the menu that I don’t want,” Goodman said in one of the 911 calls. “I ordered chicken nuggets. They don’t have chicken nuggets, and so I told her, ‘Just give me my money back,’ and she tells me I have to pick something else off the menu. She is not going to give me my money back, and she don’t have the right to take my money.”

Whoever (man, woman, black, white, or brown) was working the counter at McDonald’s used the dominate narrative that decides who is worthy of respect and who is not, against Goodman. Yes they did. For a surge of power (or possibly pure laziness), the McDonald’s employee/manager decided Goodman was not deserving of her refund, although it is McDonald’s policy. That McDonald’s employee knew that no one would care what some little loud mouth ghetto sounding black woman had to say, so he/she stuck to his or her power play. Even when he/she knew Goodman was calling 9-1-1, he/she did not step in to rectify the problem because he/she knew he/she had the whole institution of who is deemed worthy of listening to and who is not, on his/her side. Could the retort, “You will never work in this town again” roll off Goodman’s tongue with any real threat? No, it could not. She was fucking powerless. Her power was so little that she did not even have the power to get her $3.49 back from a supposedly indiscriminate guarantee by a supposedly indiscriminate policy.

How would you have felt if you paid for something and did not get it? How would you have felt? Whom would you have turned to if you had no support whatsoever? Powerless. Powerless. Powerless. No power to get back your own money!

FUCK MCDONALD’S! In addition, fuck everyone who thinks Goodman should have just shut up and take her mistreatment like a good little black woman in America; you are part of the fucking problem, not the Goodman’s of the world.

Those $3.49s add up. Injustices tend to nickel and dime one’s soul. Until, it just becomes too much and, out of desperation, you do something silly.

Yes, not having power is so funny.

  1. penny permalink
    March 5, 2009 8:55 pm


    I fucking love you for writing about this! What was she suppose to do? How was she suppose to get immediate help? No one seems to have an answer. How about if that was the only money she had? Everyone is so focus in this Black Woman calling 911 that they are forgetting that the woman was being ROBBED of her money! ROBBED!
    I guess it is only considered a robbery worthy of a 911 if she went into the cash register and took her money back.

  2. The Fabulous Kitty Glendower permalink
    March 5, 2009 9:15 pm

    Yay, Penny came back!

    You know so many hipsters and so many down with the cause people are always talking crap about nuance. “It’s in the nuance man, it is in the trace racism! The oppression is every where.” Yet, let an obvious example as plain as the nose on their faces come along and they are happily swept away with the finger pointing and the belly laughing. Here was a power play. A person behind a counter (although it is a lower paying job and more than likely said employee is treated like shit) who knows, is conscious of the fact that he/she is working in a service industry and decides to not provide service, to abuse the very minuscule bit of power he/she has and all the nauancemongers miss it and head straight for the hook, the gong, the torches and pitchforks that are needed to light the pub and down a few pints in celebration, celebration that one of the idiots of society was exposed.


  3. polly permalink
    March 5, 2009 11:58 pm

    I hadn’t heard this story, but it seems like theft to me. And the police are therefore the appropriate people to call. Presumably if a poor black woman took $3.49 worth of goods from a shop, or stole it from a rich white man she’d be arrested…..

  4. penny permalink
    March 6, 2009 1:14 am

    The 911 operator should have directed her call to the appropriate department,in this case the police department. How many of us know the # to our local police dept?

    Basically, this woman was ridiculed for standing up to a HUGE international corporation worth billions of dollars when it tries to steal from her.
    They advertised a product, she ordered and paid for the product, they can’t deliver the product and want to keep her money. Last time I check that was called stealing.
    I guess people got tired of spewing their hate on “Octo- Mom” so they found another “dumb” woman they can bash endlessly.

  5. March 6, 2009 4:44 pm

    “…and all the nauancemongers miss it and head straight for the hook, the gong, the torches and pitchforks that are needed to light the pub and down a few pints in celebration, celebration that one of the idiots of society was exposed”

    LOL, indeed, where are your nuances the noo then?

    m formally known as sparks.

  6. The Fabulous Kitty Glendower permalink
    March 6, 2009 7:38 pm

    What say you? I’m lost in nuance.

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